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The terms, policies and
conditions (collectively known as "Conditions") described below govern the use of this site (referred
to as "Euro Beds" or "site"). Your use and/or placement of
any order indicate your acceptance of these Conditions.
Privacy
We keep your personal information private and
secure, we do not sell any of your information to third parties. When you make
a purchase from our site, you provide your name, email address, credit card
information, address, phone number, and a password. We use this information to
process your orders, to keep you updated on your orders and to personalize your
shopping experience. Our secure servers protect your information using advanced
encryption techniques and firewall technology. To keep you informed about our
latest offers, we may notify you of current promotions, specials and new
additions to the Euro Beds site. You may unsubscribe from our newsletters by
following the unsubscribe instructions in any email you receive from us. When
entering any of our contests or prize drawings, you provide your name, email
address and mailing address. If you win, we will send the prize to the address
entered and notify you by email. When you enter a contest or drawing you are
also included in our newsletter list to receive notice of promotions, specials
and new additions to the Euro Beds site. You may unsubscribe from this news
list by following the unsubscribe instructions in any email received.
Privacy
on Other Web Sites
Other sites accessible through our site have their
own privacy policies and data collection practices. Please consult each site's
privacy policy. Euro Beds is not responsible for the actions of third parties.
Order Acceptance Policy
Euro Beds reserves the right at any time after receipt of your order to accept
or decline your order for any reason. Your submission of your order shall
constitute your full acceptance of these terms and conditions.
Credit Cards
We accept the following credit cards: Visa,
MasterCard, Discover, and American Express. There is no surcharge for using
your credit card to make purchases with Euro Beds. Please be sure to provide
your exact billing address and telephone number (i.e. the address and phone
number your credit card bank has on file for you). Incorrect information will
cause a delay in processing your order.
Money Orders, Cashier’s
Checks, Company Checks, & Personal Checks
Euro Beds accepts money orders and
cashier’s checks in U.S. Dollars only. We do not accept personal checks, and
company checks. Orders are processed upon receipt of a money order or cashier’s
check, payment must be received within 15 days otherwise the order will be
canceled. We cannot guarantee the availability of a product by the time funds
clear or payment is received. We will charge a $25 fee on all returned checks.
If you wish to pay via cashiers check or money order, you may order by phone at
1-877-EUROMATTRESS (387-6628), and mail the payment with your order # to:
8007 NW 29th Street
Miami, FL 33122
Shipping Policy
Most orders received before 1:00PM will ship the next business day, or as soon
as the product is available. Orders are not processed or shipped on Saturday or
Sunday, except by prior arrangement. For orders outside the continental United States
you need to contact us. We cannot guarantee when an order will arrive. Consider
any shipping or transit time offered to you by Euro Beds or other parties only
as an estimate. We encourage you to order in a timely fashion to avoid delays
caused by shipping or product availability. Euro Beds will use its discretion
in selecting a reputable carrier and appropriate means of shipment. Risk of
loss or damage to products in transit is yours. In the event of product damage
or loss during transit, it is your responsibility to file a claim with the
carrier.
Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship the
next business day if ordered by 1:00PM. However, there may be times when the
product you have ordered is out-of-stock which will delay fulfilling your
order. We will keep you informed of any products that you have ordered that are
out-of-stock and unavailable for immediate shipment. You may cancel your order
at any time prior to shipping.
Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products
contained in the order at the same time. Products that are unavailable at the
time of shipping will be shipped as they become available, unless you inform us
otherwise. You will only be charged for products contained in a given shipment,
plus any applicable shipping charges. You will only be charged for shipping at
the rate quoted to you on your purchase receipt. The entirety of this shipping
charge may be applied to the first product(s) shipped on a multiple shipment
order.
Taxes
Euro Beds shall automatically charge and withhold the applicable sales tax for
orders to be delivered to addresses within FL. For orders shipped to other
states, you are solely responsible for all sales taxes or other taxes.
Returns
We will gladly accept the return of products
after receiving a return authorization number during the 30 days period from
the date of purchase for the price paid (excluding shipping and handling cost).
Product must be returned in brand new condition, otherwise restocking fees may
apply. You are responsible for and must prepay all shipping charges and shall
assume all risk of loss or damage to the product while in transit to Euro Beds.
If you have received damaged, defective or incorrectly shipped product, please
notify customer service within 15 days. The return authorization number may be
obtained calling at 1-877-EUROMATTRESS (387-6628). Please allow 3 weeks to
credit your account.
Warranty
Latex 15 Years Limited Warranty
Euro Beds warrants the latex mattresses to be free from defects in workmanship
for 15 years from date of purchase to the original purchaser with 1- 10 years
non-prorated and the next 11-15 years prorated as per appendix A. Repair or
replacement of the mattress or foundation does not extend its limited warranty
or begin a new warranty period. Euro Beds will at its option, replace or repair
any latex mattress if they fail during the warranty period at no charge other
than transportation costs. Euro Beds reserves the right to substitute materials
or models of equal value and quality. This warranty is valid only if you have
used a foundation bed designed with a slat (at least 1” between slats) system
allowing the Latex mattress to breathe. The use of any kind of solid surface
will cancel the warranty. This limited warranty is provided only to the
original purchaser. To validate your warranty you will be required to produce a
copy of acceptable proof of date and place of purchase. The warranty does not apply
to: Normal
body impressions, Firmness preference of the product, Cover (fabric), Product
sold for commercial use, Stains or soil, and Burns. It is understood that this
does not include normal increase of softness in the Latex, which can occur
during normal use. We do not warrant our product as a remedy for any specific
medical condition and do not warrant against any complications resulting from
the use or inability to use this product. Euro Beds is not liable for
incidental or consequential damages arising through the use of this product.
Appendix A
If your latex mattress becomes defective due to workmanship within 11-15 years
from date of purchase Euro Beds will replace the mattress at a pro-rated cost.
The pro-rated charge will be as follows: the number of years you have owned the
mattress divided by fifteen (15), times the original purchase price. During the
pro-rated period any transportation costs are the responsibility of the
purchaser and will be in addition to the pro-rated charges. Your mattress will
be replaced or repaired, at our option, should it be found defective because of
faulty workmanship or structural defects other than specific limitations
contained here. Substitution or use of improper foundations, platforms or other
bases, upon which the mattress is placed, may result in damage to the product.
If the consumer utilizes an improper base, causing the product to default, the
warranty will be voided.
Foam Mattress 10 Year
Limited Warranty
Euro Beds warrants the foam mattresses to be free from defects in workmanship
for 10 years from date of purchase to the original purchaser with 1- 5 years
non-prorated and the next 6 -10 years prorated as per appendix A. Repair or
replacement of the foam mattresses does not extend its limited warranty or
begin a new warranty period. Euro Beds will at its option, replace or repair
any foam mattresses if they fail during the warranty period at no charge other
than transportation costs. Euro Beds reserves the right to substitute materials
or models of equal value and quality. This limited warranty is provided only to
the original purchaser. To validate your warranty you will be required to
produce a copy of acceptable proof of date and place of purchase.
The warranty does not apply to: Normal
body impressions, Firmness preference of the product, Cover (fabric), Product
sold for commercial use, Stains or soil, Burns, or on misuse of the product. It
is understood that this does not include normal increase of softness in the
foam, which can occur during normal use. We do not warrant our product as a
remedy for any specific medical condition and do not warrant against any
complications resulting from the use or inability to use this product. Euro
Beds is not liable for incidental or consequential damages arising through the
use of this product. Appendix A
If your foam mattresses become defective due to workmanship within 6 -10 years
from date of purchase Euro Beds will replace the foam mattresses at a pro-rated
cost. The pro-rated charge will be as follows: the number of years you have
owned the foam mattresses divided by ten (10), times the original purchase
price. During the pro-rated period any transportation costs are the
responsibility of the purchaser and will be in addition to the pro-rated
charges. Your foam mattresses will be replaced or repaired, at our option,
should it be found defective because of faulty workmanship or structural
defects other than specific limitations contained here. Improper use of the
foam mattresses may result in damage to the product. If the consumer utilizes
an improper base, causing the product to default, the warranty may be voided.
Euro Slat 10 Year Limited
Warranty
Euro Beds warrants the Euro slats to
be free from defects in workmanship for 10 years from date of purchase to the
original purchaser with 1- 5 years non-prorated and the next 6 -10 years
prorated as per appendix A. Repair or replacement of the Euro slats or
foundation does not extend its limited warranty or begin a new warranty period.
Euro Beds will at its option, replace or repair any Euro slats if they fail
during the warranty period at no charge other than transportation costs. Euro
Beds reserves the right to substitute materials or models of equal value and
quality. This limited warranty is provided only to the original purchaser. To
validate your warranty you will be required to produce a copy of acceptable
proof of date and place of purchase.
The warranty does not apply to: Normal
mattress impressions, Firmness preference of the product, Cover (fabric),
Product sold for commercial use, Stains or soil, Burns, or any misuse of the
product. We do not warrant our product as a remedy for any specific medical
condition and do not warrant against any complications resulting from the use
or inability to use this product. Euro Beds is not liable for incidental or
consequential damages arising through the use of this product.
Appendix A
If your Euro slats becomes defective due to workmanship within 6-10 years from
date of purchase Euro Beds will replace the Euro slats at a pro-rated cost. The
pro-rated charge will be as follows: the number of years you have owned the
Euro slats divided by ten (10), times the original purchase price. During the
pro-rated period any transportation costs are the responsibility of the
purchaser and will be in addition to the pro-rated charges. Your Euro slats
will be replaced or repaired, at our option, should it be found defective
because of faulty workmanship or structural defects other than specific
limitations contained here. Improper use of the Euro slats may result in damage
to the product.
Motor 2 Years Full Warranty
Euro Beds warrants to the original purchaser
the motor provided with the “Futura” and “Deluxe” electric beds for two year
form the date of purchase against any against defects in material and
workmanship, as well as any malfunction of the product caused by water or
improperly installation. Batteries are not included in the warranty. During
this period Euro Beds will repair or replace the product at our discretion.
Typographical Errors
In the event a product is listed at an incorrect
price due to typographical error or error in pricing information received from
our suppliers, Euro Beds shall have the right to refuse or cancel any orders placed
for product listed at the incorrect price. Euro Beds shall have the right to
refuse or cancel any such orders whether or not the order has been confirmed
and your credit card charged. If your credit card has already been charged for
the purchase and your order is canceled, Euro Beds shall immediately issue a
credit to your credit card account in the amount of the incorrect price.
Links
This site may contain links to other sites on the Internet that are owned and
operated by third parties. You acknowledge that Euro Beds is not responsible
for the operation of or content located on or through any such site.
Copyright and Trademark Notice
This site is owned and operated by Euro Beds.
Unless otherwise specified, all materials appearing on this site, including the
text, site design, logos, graphics, icons, and images, as well as the
selection, assembly and arrangement thereof, are the sole property of Euro Beds.,
Copyright © 2005, ALL RIGHTS RESERVED. You may use the content of this site
only for the purpose of shopping on this site or placing an order on this site
and for no other purpose. No materials from this site may be copied,
reproduced, modified, republished, uploaded, posted, transmitted, or
distributed in any form or by any means without Euro Beds’ prior written
permission. All rights not expressly granted herein are reserved. Any
unauthorized use of the materials appearing on this site may violate copyright,
trademark and other applicable laws and could result in criminal or civil penalties.
Other Conditions
These Conditions will supersede any terms and/or
conditions you include with any purchase order, regardless of whether Euro Beds
signs them or not. Euro Beds reserves the right to make changes to this site
and these Conditions at any time.
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